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COVID 19 Measures and policies

COVID 19 Measures and policies

In these unusual times, you can rest assured that here at IRM towers we are taking specific measures to safely deliver our products to our valued customers and in some small way, help provide some solace and distraction. 

At this time we have not been directly affected by the pandemic, and are operating as usual, with our core teams working remotely, and our warehouse team taking several measures to ensure their safety and yours.

Our physical offices are closed, as are our telephones, but we remain online to assist via Live Chat and email - we're here to help!

Specific measures we are taking include

  • all incoming shipments are being quarantined for at least 3 days after receipt, before being disinfected and receipted into stock in our warehouse
  • Our teams are practicing social distancing, with packing stations spread out and all packers handwashing, sanitising regularly, and packing with gloves and masks.
  • Flight restrictions mean slowdowns are inevitable, with particular hits to air freight services, so please allow longer for your delivery to reach you
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